Privacy Policy

SuiteFace Inc., a Florida corporation · suiteface.com · help@suiteface.com · Version 1.0 · Last updated October 16, 2026

This policy explains what SuiteFace collects, why, who we share it with, and the choices you have. It is part of the Terms of Service. SuiteFace is for adults 18 and older only.

The short version

We don't sell your personal information, and we don't share it for targeted advertising.
Your location is stored only as a ZIP code. Exact coordinates are used for a moment and erased within 15 minutes.
Sensitive answers start Face Down, private and used only to build decks, until you choose to show them.
Phone numbers stay hidden from other members until both players call a Win and each chooses to share.
You can see, correct, download or delete your information from Settings, or by emailing help@suiteface.com.

1. What we collect

You give us:

Account details: name, email, phone number, date of birth, password or sign-in provider (Google, Apple, Facebook, TikTok, Snapchat).
Your Face (profile): photos, display name, gender, who you want to meet, suit, interests, bio, and the identity and preference questions you choose to answer. Every question offers "Prefer not to say."
Signatures: the agreements you sign, your typed /Name/ signature, the date you selected and the time.
Activity at the table: cards dealt, burned and played; Pairs; check-ins; Play Hand results; Jokers you make or receive; challenges; reports and blocks.
Messages you send through SuiteFace chat.
Payments: handled by Stripe. We receive your purchase history and the last four digits and brand of your card, never the full card number.
Ask the Dealer and The Raise: the questions you type. Help-desk questions aren't tied to your account; we keep only a scrambled daily counter to limit abuse. For a Raise we keep a record that it was used.
Identity verification (optional): handled by Stripe Identity. We receive the result (verified or not), your legal first name and date of birth, never the images of your ID or selfie.
Support and forms: anything you send to help@suiteface.com or through our forms.

Collected automatically:

Location, only when you ask: "Use my location" and check-in read your phone's position once, to find your nearest ZIP code or confirm two players are together. We keep the ZIP only and erase coordinates within 15 minutes.
Device and usage information: browser and device type, IP address, pages visited, crash and error logs. We use it to run, secure and fix SuiteFace.
Cookies and local storage: to keep you signed in and remember your settings. We don't use advertising cookies.

2. Sensitive information

Some optional questions concern sensitive topics: race or ethnicity, religion, sexual orientation, gender identity, political views, health, income, and relationship style. Some states treat these as "sensitive personal information."

Answering is always optional, and "Prefer not to say" is always available.
These answers start Face Down: they're used only to build decks and aren't shown on your card unless you turn them Face Up.
By answering, you consent to SuiteFace using the answer to build decks for you and for others. You can change or delete any answer at any time.
Matching your selfie to your ID (optional verification) uses facial geometry. We ask for your separate consent first, the comparison is done by Stripe Identity, and SuiteFace never receives or keeps biometric data.

3. How we use information

To run SuiteFace: create your account, deal your deck, power Pairs, check-ins, Play Hand, Jokers and messages.
To take payments, manage memberships, pauses, the 21-day rule and the Joker Maker Lobby.
To keep members safe: verify identity and age, enforce one account per person, detect fake accounts and fraud, review reports, and keep Joker records tied to a verified phone or ID.
To send you service messages by email or text: sign-in codes, check-in and Play Hand alerts, hand results, receipts, and "Your table is ready." Reply STOP to any text to stop texts.
To improve SuiteFace and fix problems.
To meet legal obligations and enforce our Terms.

4. What other members see

Other members see what's on your card: your display name, age, city, approximate distance, photos, suit, Face Up answers, verification mark and Joker meter. They never see your exact location, phone number (until a Win and you share it), email, legal name, date of birth, Face Down answers, payment details or who you've burned. Nobody sees who made a Joker.

We share information only as needed to run SuiteFace, with providers bound by contract to protect it:

Provider	What for
Supabase	Database, sign-in and file storage (United States)
Stripe and Stripe Identity	Payments, billing portal and optional ID verification
Twilio	Phone verification codes and text alerts
Anthropic (Claude)	Powers Ask the Dealer and The Raise. It receives your question and, for a Raise, what's shown on your card and the other member's card (handle, age, suit, interests, chosen words, city). Never your phone, email, legal name, exact location or ID. Not used to train AI models.
Resend	Account and notification emails
GitHub	Hosting the public website
Google, Apple, Meta, TikTok, Snap	Only if you choose to sign in with them

We may also share information when the law requires it, to protect someone's safety, to investigate fraud or abuse, or as part of a merger or sale of SuiteFace Inc. (with notice to you).

We do not sell personal information or share it for cross-context behavioral advertising.

6. How long we keep it

Account and profile: while your account is open. When you delete your account, we delete or de-identify your profile, photos, answers and messages within 30 days.
What we keep after deletion: a limited record of active Jokers, safety outcomes, signed agreements, and the verified phone or ID they're tied to, so the Joker and safety rules can't be escaped by re-registering. We also keep payment and tax records as the law requires.
Location coordinates: erased within 15 minutes.

7. Your choices and rights

From Settings, or by emailing help@suiteface.com, you can:

see and download your information;
correct it;
delete your account and information (subject to Section 6);
turn Face Up answers Face Down, or delete any answer;
turn off texts (reply STOP) or emails (unsubscribe link);
withdraw consent for sensitive information or ID verification.

State privacy rights. If you live in a state with a consumer privacy law (for example California, Colorado, Connecticut, Virginia, Texas, Oregon or Florida), you may have the right to know, access, correct, delete and obtain a copy of your personal information, to limit the use of sensitive information, and to opt out of sale, sharing or profiling. SuiteFace doesn't sell or share for advertising. To use any right, email help@suiteface.com with the subject "Privacy Request." We'll verify your identity and respond within the time your state's law requires. You can appeal any decision by replying to our response. We won't treat you differently for using your rights.

8. Security

We use encryption in transit and at rest, access controls limited by role (Player, Dealer, Pit Boss, Owner), and logging. Staff read a conversation only when a member reports it or the law requires. No system is perfectly secure; if a breach affects you, we'll notify you as the law requires.

9. Age

SuiteFace is only for adults 18 and older. We don't knowingly collect information from anyone under 18. If we learn we have, we delete the account and information.

10. Changes and contact

We'll post any update here with a new date and, for material changes, notify you in advance.

SuiteFace Inc., a Florida corporation · help@suiteface.com · suiteface.com